Most problems can be sorted out quickly and easily, often at the time they arise with the person concerned and this may be the approach you try first. Where you are not able to resolve your complaint in this way and wish to make a formal complaint you should do so, preferably in writing, following this procedure.
We make every effort to give the best service possible to everyone who attends our practice and we value all feedback from our patients. There are a number of ways you can submit your comments or concerns, by phone, email, letter, in person or using the contact form below.
Please do not use the contact form to make a formal complaint or request repeat prescriptions as this inbox is not always monitored.