Complaints & Feedback


At Jenner House Surgery, we hope that you find your experience is a positive one and that we meet your needs. However, we know that sometimes things can go wrong.

If you need to complain about an aspect of the service, you can do so by:

We really are here to help!

Dear Patients,

Please be aware there is a national issue with NHS Mail, causing issues with the E-Consult and email services.  There may be a delay in us actioning these services.

We will update you when the problem has been resolved.