Jenner House Surgery

159 Cove Road, Farnborough, Hants GU14 0HQ.

Patient Extended Access outside of core hours

As part of locality working, the seven Farnborough practices are working together to share the provision of GP Extended Access. These practices are Alexander House, Giffard Drive Surgery, Jenner House Surgery, Mayfield Medical Centre, Milestone Surgery, North Camp Surgery & Southwood Medical Centre,

The Farnborough locality practices have been working on establishing the best way to offer our patients GP Extended Access, taking into consideration the available resources.

The best solution is to share this workload by offering a rotating system of evening and Saturday morning clinics with both a GP/Nurse. Each of the seven participating practices will see a combination of their own patients and patients from the other practices.

You will have the opportunity to be seen at Jenner House Surgery on a Monday evening and/or Saturday mornings/Friday evenings on a rota basis outside of Core Hours or at another of the participating practices dependent on the duty rota. Your own practice will be able to advise on this.

If you are seen at another practice in the Farnborough locality, you must understand and give consent for the GP/nurse to view your medical records to ensure the best possible clinical care. This access to the patient’s medical record is limited to the GP/nurse with whom you have booked your appointment, for the appointment itself, and for 28 days afterwards. All of the practices in our CCG Locality work with EMIS Web Clinical System.

As with any new system there will be a period of adjustment and teething to work through. We thank all our patients in advance for their consideration during this time and would ask that you consider the alternative methods for access to care if an appointment is not immediately available for you, or at a time that suits:

– GP Telephone Triage/Consultation
– Practice nurse or Nurse Prescriber
– Local Pharmacy advice
– eConsult – Introduced end of November 2017 & accessed via our website homepage

Improving access to general practice: evening and weekend appointments now available

Patients who are registered at this practice can now book an appointment to see a GP or nurse on weekday evenings (after 6.30pm) or at the weekends (on Saturday and Sunday). Appointments will either take place at this practice or another practice within the Farnborough Locality. Talk to a member of the Patient Services Team to find out more or book an appointment.

By March 2019 everyone in England will benefit from access to general practice appointments in the evenings and weekends at a time that is most convenient to them. This is part of a national drive to help improve access to general practice and get the best possible outcomes for patients. Further information is available at