Jenner House Surgery

159 Cove Road, Farnborough, Hants GU14 0HQ.


The NHS provides most health care free of charge. However there are a number of other services for which fees can be charged. These are mainly for services not covered by the NHS such as:

  • Medical reports
  • Travel cancellation forms
  • Written letters from GP’s requested by patients
  • Some travel vaccinations
  • Some medical certificates

This list is comprehensive and based upon a range of services that the practice offers, however the practice reserves the right to charge a fee for any services which are not provided free of charge within our NHS contract or for patients who are not entitled to NHS care.

Why would there be a Fee for a letter that I have requested?

Doctors are involved in a whole range of non-medical work, largely on the basis that they occupy a position of trust and are in a position to verify the accuracy of information. When a GP signs a certificate, completes a report or dictates a letter, it is their professional duty to check that information is accurate and correct. Often this will mean that the GP has to check the patients entire Medical Record some of which is held on computer, but older information may require them to go through your paper notes manually, even a simple letter may take over an hour to check, dictate and generate.

A list of fees can be found below, if you cannot find the type of service you require please contact our patient services team on 01252 548141.

Please note that payment will need to be made before the report is released.
At present we can only accept cash or cheque

Fees List

Please click here to view our fees list.

Please note that payment will need to be made in advance of the appointment. We require 3 working days notice should you wish to cancel a private appointment. Failure to give the proper notice will result in a 50% late cancellation charge.

Please note that in the event of payment not being made or if a payment method fails, we will not be releasing any information until alternative payment is obtained. Failure to Pay for Non-NHS services may result in the removal of you as a patient at this surgery.

If you have any further questions then please contact a member of the patient services team.