Important changes to GP services from 19th July 2021

We would like to make you aware of how Jenner House Surgery will be working as restrictions ease form the 19th July 2021.

The pandemic is still on-going and as such we need to ensure that the safety of our patients and staff is maintained. Patients who visit the practice may be vulnerable with health issues, sick or undergoing treatment so please continue to protect the NHS, yourself and others.

Over the summer months, we will have reduced staffing due to possible self-isolation and staff holidays; this will mean that routine capacity is reduced whilst we are managing urgent on the day demand.

When visiting the practice you will still be expected to wear a face mask and maintain social distance from others. Any patients unable to wear a mask will be asked to wait outside the building, after checking you will be asked to enter the building when the clinician is ready.

Our waiting areas have reduced seating due to social distancing. We ask that you respect other patients and clean down when you leave.

Dear Patients,

Please be aware there is a national issue with NHS Mail, causing issues with the E-Consult and email services.  There may be a delay in us actioning these services.

We will update you when the problem has been resolved.