Phone Lines New Times
With effect from Monday 8th February 2016 we will be opening our phone lines at 8.00am on Monday mornings ONLY. This is in response to the number of patients who have had difficulty trying to get through to the practice on the telephone at 8.30am on a Monday morning. Mondays are particularly busy and although we have four receptionists assisting patients on the telephones and the reception desk at this time, patients can experience delays. We hope by opening the phone lines 30 minutes earlier patients will find it easier phoning through to the practice on a Monday morning. Please note the surgery doors will not open until 8.30am as normal.