Urgent Patient Notice
On the 10th September 2014 Jenner House Surgery will be upgrading to a new computer system after using the existing system for the last 20 years.
There is an extensive amount of work involved in this process, including moving across all Clinic appointments to the new system. As a result we will be operating a lightly reduced service on the 10th and 11th September 2014 while the installation and migration of services takes place.
We apologise for the inconvenience and we thank you for your patience during this period.
Notice - Telephone System
We are pleased to inform you that we have completed the installation of a new telephone system in the surgery, please accept our apologies if you experienced a loss of service while we were making this change, and thank you for your patience as we continue to experience one or two slight teething problems which will be rectified over the next few days.
The Surgery Telephone Number has not changed and remains to
be 01252 548141
It is our aim that the new Telephone System will be able to direct your enquiries quickly and allow us to answer your calls more efficiently.
When calling the surgery, patients will be able to now choose from 4 options:
Option 1 - Appointments
Option 2 - Referrals & Medical Secretaries (Extension no. 217 or 218 from the main menu)
Option 3 - Prescriptions, (Extension 214 from the main menu, The prescribing clerk is only available 9am to 12pm. Any calls outside of this time will be re-directed to reception)
There is a facility on each option to leave a voicemail message if you so wish and a member of the team will call you back. Please ensure that when you are leaving a voicemail that you provide us with your name and a number for us to call you back on.
Dr Chris Isaacs is currently on extended leave from the Practice. We are pleased to introduce Dr Aaron Guard who will be looking after Dr Isaacs patients until his return.
We have a dedicated team of GP's, 5 nurses and a further 16 administrative staff all of whom are professional, friendly and hardworking and who are all tasked with looking after the 10,150 patients we have registered here.
In addition to our GP services we also offer in-house counselling, ante-natal care, district nursing and psychology services. On top of this we also have our own Minor Operations surgery, Family Planning Clinic and IUD fitting clinics.
This website not only contains a great deal of information about the Practice itself but our new ‘Patient Library’ and ‘Links and Helplines’ pages offer a great deal of information about other health issues too. Please feel free to take a look around and leave some feedback using our feedback form on our contact page.
''Our promise is to promote good health by offering you the very best in quality medical care,
because we recognise you have a choice''
Marie Edwards Practice Manager
Our practice list is open and we are currently accepting new patients. If you live within our practice area and would like to join this practice, please phone the surgery or come along and see us. Please contact the surgery if you are unsure if you are in our area. You will find details about how to register here.
Please browse this website for more information about Jenner House Surgery, or contact us by telephone on 01252 548141 .
|Monday||8.30am to 8.30pm|
|Tuesday||8.30am to 6.30pm|
|Wednesday||8.30am to 6.30pm|
|Thursday||8.30am to 6.30pm|
|Friday||8.30am to 6.30pm|
Access for Wheelchair Users
There is disabled access for wheelchair users throughout the ground floor of the building. Toilet facilities and two designated parking spaces are also available.
We have our own private car park for patients and staff use only.
There is a bus stop directly outside at the front of the surgery for those patients travelling by bus.
Dr Chris Isaacs & Partners, Jenner House Surgery, 159 Cove Road, Farnborough, Hants GU14 0HQ.Tel: 01252 548141